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Design Service Team Leader
Ensure compliance of Service Provider workers to deployed MSP Standard Operating Procedures (SOP) and guidelines for onsite Service Provider workers
Timely and Accurate Resolution of Level 1 Issue Escalation (i.e. Issues on Service Delivery e.g. quality of service/output, non-meeting of SLA, etc.)
Ensure proper training and on-boarding of all Service Provider workers deployed to onsite
Willing to work in Cyber Sigma, McKinley West, Taguig
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